Privacy Policy
Last Updated: January 2025
Introduction
Precision Wound Management, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pwmcare.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website
- Schedule an appointment
- Submit a referral form
- Send us an email or call our office
This information may include:
- Name and contact information (phone number, email address, mailing address)
- Date of birth
- Medical information (as necessary for treatment)
- Insurance information
- Referring physician information
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our medical services
- Schedule and confirm appointments
- Communicate with you about your care
- Process insurance claims and billing
- Coordinate care with your referring physicians
- Respond to your inquiries and requests
- Comply with legal obligations
- Improve our website and user experience
Disclosure of Your Information
We may share your information in the following situations:
Healthcare Operations
- With healthcare providers involved in your care
- With insurance companies for billing and coverage verification
- With our business associates who assist us in providing services (subject to confidentiality agreements)
Legal Requirements
We may disclose your information when required by law, including:
- To comply with legal processes or court orders
- To protect our rights, property, or safety
- To report suspected abuse, neglect, or domestic violence as required by law
- For public health and safety purposes
Protected Health Information (PHI)
All protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Please see our HIPAA Notice of Privacy Practices for detailed information about how we protect and use your medical information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure, encrypted connections (SSL/TLS)
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Staff training on privacy and security practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience. You can control cookies through your browser settings. Disabling cookies may limit certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Your Privacy Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal and medical record retention requirements)
- Opt-out of certain communications
- Receive an accounting of disclosures of your health information
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Changes are effective when posted.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Precision Wound Management, LLC
Privacy Officer
2921 Hwy 77, Suite 12-13
Marion, AR 72364
Phone: (870) 559-4252
Fax: (870) 559-4253
Email: info@pwmcare.com
Effective Date: January 2025